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Mortgage servicing professionals across the nation rely on NFR to provide field services with the integrity, commitment, professionalism and results-oriented focus for which we are known.

From residential inspections and preservation to REO maintenance and inspections, NFR makes field servicing fast, reliable and hassle-free. To appreciate the depth and quality of our solution, request a free, no-obligation demonstration of our Web portal. Contact NFR today to discuss our systems, procedures and unified focus on producing superior results for you.

Industry Links

CFPB – Consumer Finance Protection Bureau

FDIC - Protecting Sensitive Information

FDCPA - Fair Debt Collection Practices Act (PDF)

Gramm-Leach-Bliley Privacy Act – Federal Trade Commission Overview (www.ftc.gov)

Gramm-Leach-Bliley Title V – Privacy Act Text (PDF)

Maine State Housing Authority Expense Reimbursement (PDF)

NFR Work Order Terms Glossary

HUD

HUD Response Letter 6-3-2016 (PDF)

HUD Mortgagee Letter 2016-02 (PDF)

HUD Mortgagee Letter 10-18 (PDF)

HUD Mortgagee Letter 10-18 FAQ's (PDF)

HUD Mortgagee Letter Index (www.hud.gov)

Fannie Mae

Property Preservation Matrix – July 2017 (PDF)

FNMA Lender Letter LL-2017-07 (PDF)

Servicing Guide Procedures: SVC-2017-06 (PDF)

Preforeclosure Clear Boarding Clarifications (PDF)

Servicing Guide Announcement SVC-2016-10 (PDF)

Servicing Guide Announcement SVC-2015-15 (PDF)

Servicing Guide Announcement SVC-2015-07 (PDF)

Fannie Mae - Property Preservation Matrix and Reference Guide 11-12-2014 (PDF)

Servicing Guide Announcement SVC-2013-22 (PDF)

Freddie Mac

Exhibit 57 – Effective 10-09-17 (PDF)

FMAC Bulletin 4-20-17 2017-5 (PDF)

Exhibit 57 – Effective 4/20/17 (PDF)

Exhibit 57 – Effective 2/15/17 (PDF)

Exhibit 57 – Effective 10/20/14 (PDF)

Bulletin 3-17-14

VA

VA M6-4 Appendix H-February 1, 2018 (PDF)

VA M26-4 Appendix H - November 2016 (PDF)

Property Preservation Requirements and Fees, Circular 26-15-21, September 30, 2015 (PDF)

Appendix H: Property Preservation Requirements and Fees: VA Manual 26-3, Revised August 28, 2015 (PDF)

Washington State

Washington State RCW 7.28.230 (PDF)

Washington Supreme Court Ruling 92081-8 (PDF)

Aware of a new ordinance or regulation? Please send to RegUpdate@nfronline.com

 

 

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2018 Holiday Closings

 

NFR will be closed on the following days:

  • New Year’s Day – Monday, January 1
  • Memorial Day – Monday, May 28
  • Independence Day – Wednesday, July 4
  • Labor Day – Monday, September 3
  • Thanksgiving Day – Thursday, Nov. 22
  • Christmas Day – Tuesday, December 25

 

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