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NFR -- Driven to go the extra mile


Mortgage servicing professionals across the nation rely on NFR to provide field services with the integrity, commitment, professionalism and results-oriented focus for which we are known.

From residential inspections and preservation to REO maintenance and inspections, NFR makes field servicing fast, reliable and hassle-free. To appreciate the depth and quality of our solution, request a free, no-obligation demonstration of our Web portal. Contact NFR today to discuss our systems, procedures and unified focus on producing superior results for you.

Industry Links

CFPB – Consumer Finance Protection Bureau

FDIC - Protecting Sensitive Information

FDCPA - Fair Debt Collection Practices Act (PDF)

Gramm-Leach-Bliley Privacy Act – Federal Trade Commission Overview (

Gramm-Leach-Bliley Title V – Privacy Act Text (PDF)

Maine State Housing Authority Expense Reimbursement (PDF)

NFR Work Order Terms Glossary


HUD Mortgagee Letter 10-18 (PDF)

HUD Mortgagee Letter 10-18 FAQ's (PDF)

HUD Mortgagee Letter Index (

HUD Update 2008 – 31 (.doc)

Fannie Mae

Fannie Mae - Property Preservation Matrix and Reference Guide 11-12-2014 (PDF)

Servicing Guide Announcement SVC-2015-07

Servicing Guide Announcement SVC-2013-22

Freddie Mac

Exhibit 57 – Effective 10/20/14 (PDF)

Bulletin 3-17-14


VA Regs - Circular 26-09-12 (PDF)

Aware of a new ordinance or regulation? Please send to



NFR Mortgage Field Services - Property Preservation, Inspections, Registration, BPO
NFR Differences







NFR News

New York State Best Practices 7/15

Recently the New York State Department of Financial Services released a document titled “Industry Best Practices: Inspecting, Securing and Maintaining Vacant and Abandoned Properties in New York”. This initiative reflects NY State’s commitment to reducing neighborhood blight by providing the best practices to Mortgage Loan Servicers and Property Preservation and Inspection companies. The practices delineated in this document apply to first lien mortgages on one to four family residential properties and are subject to investor guidelines, NY state law and orders issued by a court.

NFR is closely monitoring events and developments as they pertain to the best practices and our current policies and procedures are in compliance with the parameters outlined by the New York State Department of Financial Services. Click here to download the NY Best Practices document.

Texas Flooding


Just when we thought Texas was drying out, Hurricane/Tropical Storm Bill is hitting. Many states could be affected with this storm as it heads northeast. Contractors are already reporting flash flood warnings/road closures, with some areas being evacuated. 

2015 Holiday Closings


NFR will be closed on the following days:

  • Thursday, January 1, 2015
  • Monday, May 25, 2015
  • Friday, July 3, 2015
  • Monday, September 7, 2015
  • Thursday, November 26, 2015
  • Friday, December 25, 2015


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